http://www.joelonsoftware.com/articles/Biculturalism.html
http://www.over-yonder.net/~fullermd/rants/winstupid/1
http://www.over-yonder.net/~fullermd/rants/userfriendly/1
“Windows shines in instant-acquisition, or the ability to use without learning. They lack something in learnability, since there’s no clear path of advancement available. They fail terribly, overall, in true usability, since their products focus on how they want something done, rather than how you the user want to do things.
Unix has traditionally shined (practically scintillated) in usability. It provides you the tools, and then stays the hell out of your way and lets you use them. It has also traditionally been pretty wretched at learnability. It’s got plenty of reference, and plenty of power, but without someone who understands it to help you, the first few steps are pretty nasty. And it utterly lacks the ability to be used without knowledge.”